Reliable Glass is seeking a customer service representative to assist us in our daily operations. As the first contact for many of our customers, the CSR must be professional, motivated and passionate. We want someone who will maintain high customer satisfaction and uphold our excellent service standards.

Responsibilities include:

• Incoming call phone answering in office environment (NOT A CALL CENTER)
• Problem solving for customers and technicians
• Computer data entry/Internet use
• Scheduling technicians based on geographical location
• Ordering supplies

Qualifications:

• Superior customer service
• Ability to multi-task
• Team player
• Speaking Spanish a plus
• Good communication skills with co-workers
• Attention to detail

Compensation:

• Competitive pay depending on experience

Reliable Glass has very low turnover due to good employee treatment and a good work environment. OUR AVERAGE TENURE IS OVER 5 YEARS.

Responsibilities include:

• Performing 5-7 quality auto glass installations daily
• Working every other weekend for additional pay
• Solving problems with flexibility and professionalism
• Commitment to performing quality workmanship

Qualifications:

• Minimum of 5 years experience
• Experience working on high end vehicles (Mercedes, BMW, Lexus, etc.)
• Valid driver’s license with good driving record
• Outstanding customer service skills
• Professional appearance

Compensation:

• Competitive salary depending on experience
• Company vehicle taken home and cell phone allowance