Frequently Asked Questions

Low-E stands for "low emissivity". Low-E windows contain glass that has been coated in invisible layers of metallic oxide. This coating allows natural light to enter the home while deflecting UV rays and infrared light back out into the environment. Why is this important?

UV rays are invisible rays of light emitted by the sun. UV rays are responsible for fading upholstery, burning skin and, over the course of many years, damaging building materials. Infrared light is heat that warms your home during the winter. By deflecting both types of light back out into the environment, low-E coatings help keep your home warm in winter and cool in summer

Residential and Commercial Glass Warranty Information

With an experienced Reliable Glass team providing excellent service, we confidently stand behind our work. Below is the warranty provided on our dual pane/insulated glass units:

• 3-year manufacturer’s warranty against seal failure or condensation
• 1-year warranty against any workmanship defect
  The warranty period begins on the date of installation, and does not cover damage or breakage caused by misuse, neglect or accident.

Any alterations made to the unit, including the application of aftermarket tint film, will void this warranty.

Satisfaction Guaranteed
Our goal is for every customer to be completely satisfied with our quality and service. Call our office, and we will act promptly to resolve any workmanship issue.

Yes! We are experienced with many types of glass, and can customize any piece to fit your needs. Contact us today for a free estimate on your unique idea!