Check Out This Article On Auto Glass Secrets Website

It’s an article about auto glass company fraud, using cheap gimmicks and claims to get new customers.

Glass Shops Verses Insurance Company – Who Is Responsible For Uncovering Unethical Behavior & Fraud?

Unethical behavior, scams and fraud are everywhere in our society and insurance glass claims is no exception because it is so easy to get away with and until now, it has been under the radar.

Here are the most common types of unethical behavior, scams and fraud:

  • Charging for a replacement windshield when a chip repair was done.
  • Opening a windshield claim for a past consumer using their information repeatedly without their knowledge.
  • Calling clients month after month and getting them to replace their windshield so they can get a $80-$100 incentive.
  • Misleading the customer about OEM glass and or billing them for it when they really got aftermarket glass.  Read our blog posting on OEM GLASS
  • Repairing or replacing windshields with only pitted damage. This is damage that occurs over time and is likely excluded under wear and tear.
  • Misrepresenting the date of the loss to get coverage.
  • Agent adds or changes coverage after the damage occurs to get coverage to keep client on the books.
  • Chip repairs that are pushed to replacements with false claims of safety, law or rules.
  • Intentionally doing a poor repair so they can claim it failed and then file for a windshield replacement.
  • Having the customer sign a claims assignment with hidden language in small print. The vendor can then sue the insurance company if they are not paid the amount billed.
  • Billing insurance companies for options not in the windshield to drive up the cost of the claim (antenna, rain sensors, shade bands, privacy glass, lane departure, cameras, etc.).
  • Some consumers think if you tell the insurance company they have a rain sensor, and get one on the new windshield, it will work, WRONG!
  • Indicating work was performed in a location to the insurance company to yield a higher payment when the true repair was done in a different location where the cost would have been less.
  • And the list goes on as agents, glass shops and consumers get more creative.